Request for Replacement Certificates

A replacement certificate is an exact duplicate of the original certificate and is only applicable for a qualification or unit where a certificate has previously been issued. Please note the word ‘Replacement’ will be reflected on the certificate.

If requesting replacements for more than one qualification or unit, a separate application form should be completed.

Learner details

First name: *

Last name: *

Learner Name at time of Certification: *

Date of birth: *

Learner Code / Learner Pin number (if known):

Upload evidence of name change if required: (Marriage certificate, Deed Poll, other)

Please note

we will only approve name amendments on certificates in the following circumstances:

- Obvious Spelling Errors

- Evidence can be provided that the name was changed prior to original certification

- Gender Reassignment

- UK Protected Person Service Status

Please provide more detail in the "Reason for Request" field and we will be in contact with you if more information is required

Reason for request *

Please upload your completed WES form, if applicable

Details of qualification

Estimated Year of certification: *

Qualification / unit title: *

Qualification / unit code:

Certificate number (if known):

Year of certification:

Name of college / centre:

Centre number (if known):

Contact details of the replacement certificate requester

Daytime telephone: *

Mobile:

This is the address we will use to contact you if you are intending to pay for this service by credit/debit card or BACS

Email: *

I hereby declare that I am the person named above *

Address to where the replacement certificate should be sent

Is this is a Learner Address or a Centre Address:

Learner address Centre address

Address: *

Postcode: *

Payment details

I have a payment account set up with you.

Purchase Order number:

*Following receipt of your form, we will send you an email asking you to contact us to make payment. Please have your card details to hand when you call

Payment by credit/debit card* Payment by BACS

CACHE Alumni

Payment of the fee for a replacement certificate includes FREE membership to the CACHE Alumni website for 1 month. Please use the code TryAlumni when signing up at www.cachealumni.org.uk to receive a month of free access with no auto renewal.

Please note the following terms and conditions before placing your request

The cost of the replacement certificate is £35.00.

The replacement certificate will state the name of the learner at the time the qualification or unit was achieved. It remains the responsibility of the employer to check that the individual named on the certificate is the person to whom the certificate relates.

Following receipt of a fully completed form and payment, requests for Replacement Certificates will be completed within 10 working days.

Coronavirus - information and advice for customers and learners

Request for Replacement Certificates

Please note