Centre Information

Finding the Level

The aim of this document is to help tutors and trainers understand the assessment requirements at each level of our qualifications and awards from Entry to Level 4.

Finding the Level

Good Practice Guide

This comprehensive guide concerns the application of reasonable adjustments and special consideration in vocational qualifications.

Good Practice Guide

Formal Procedures

At CACHE, we value you as a customer and we are looking forward to working with you in this academic year.

With this in mind, we have developed our new Centre Agreement which outlines the rights and responsibilities of you as an approved CACHE centre and NCFE as your Awarding Organisation.

We would like to reassure you that the minor changes within the document will not have any impact on the way that you work with us day-to-day. We remain committed to providing you with the best possible customer experience. The new agreement is designed to be clearer, more concise and the terms now apply to all products offered by both the NCFE and CACHE brands, encompassing regulated and unregulated products.

We have also taken this opportunity to review and streamline a number of our key policies which you can read below.

Centre Agreement

Complaints Policy

Diversity and Equality

Maladministration and Malpractice Policy

Maladministration and Malpractice Investigation Guidance

Notification of Maladministration and Malpractice Form

NCFE External Whistleblower Policy

External Whistleblower Report Form

Regulations for the conduct of External Assessment

Sanctions Policy

Enquiries and appeals about Results and Assessment Decisions Policy

Reasonable Adjustments and Special Considerations Policy

Plagiarism Policy

A Guide to Identifying Plagiarism

UCAS and DfE Performance Points

UCAS Performance Points Tables

Nominating a Qualification for UCAS Points

Qualification Availability

Qualification Availability document

Endorsement of Third Party Resources

Any organisation can develop learning resources to support CACHE qualifications and/or unit(s) and have them reviewed and endorsed by CACHE*.

What does endorsed mean?
Endorsed learning resources have been reviewed by CACHE and we’ve provided formal sign off and confirmation that they meet the endorsement criteria (see CACHE’s Policy for the Endorsement of Third Party Resources) of the associated CACHE qualification/unit(s). By using the endorsed learning resources, Learners will therefore be given the opportunity to achieve the requirements of the qualification/unit(s).

Our subject expert reviewer will assess whether the learning resources meet the requirements for endorsement and once done, we’ll provide feedback (where relevant) to the learning resources producer. When we’re happy that the endorsement criteria has been met, and when all feedback has been addressed, we’ll confirm that they’ve been endorsed by CACHE.

Because they are endorsed, CACHE may advertise the learning resources in our publications, on our website, at CACHE events and we will allow the producer of the resources to use the CACHE endorsed logo in association with them. The endorsement only relates to the approved version of the learning resources and if any changes are made, CACHE will need to review them again.

If you would like more information about endorsement, please contact us at [email protected]

* CACHE is a trading name of NCFE (registered company number 02896700) and CACHE; Council for Awards in Care, Health and Education; and NNEB are registered trademarks owned by NCFE. Any reference to CACHE or Council for Awards in Care, Health and Education registered address, company or charity numbers should be deemed to mean NCFE.

CACHE Endorsement Policy