CACHE : The Best Qualifications for Working in Children's Services


Information pack, forms and e|ngage


Click here to open PDF file of the Information Pack.

CACHE Centre Information Pack

This pack has been produced to provide Centres with the information they need to manage a portfolio of CACHE qualifications.

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Click here to open PDF file of the Find The Level.

Finding The Level

The aim of this document is to help tutors and trainers understand the assessment requirements at each level of CACHE qualifications and awards from Entry to Level 4.

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CACHE Centre Pack forms



e|ngage


Candidate Change of Name Form
Please send with supporting documentary evidence eg. marriage certificate.

CACHE Centre Transfer Form
To be completed by the candidate's new Centre.

Request for e|ngage Level 3 Access Form
For E|ngage users who do not have access to 'Grade Entry'.

Request for Reprint of Certificate Form
Please send with the candidate's original certificate for amendments required.

Request for Duplicate Certificate (Centres)
To be completed when an orginal certificate has been lost or damaged. Please refer to the Fee's List for prices.

Results Enquiry form
For chargeable services such as five mark grade boundary and re-marks.

CACHE Correspondents Update Form
To keep CACHE updated on change in personnel

CACHE E-mail Information Form
To ensure important updates are sent to the correct correspondents in your Centre.

IMR form
To record the outcomes and agreements of Internal Moderation activity.

Record of meetings
To record the outcomes of meetings between Markers and the Internal Moderator

At CACHE, we are committed to improving our service to Centres with the help of the latest technology. As part of this commitment, e|ngage has been updated to offer a fantastic new online ordering feature.

Through the Online Ordering section of e|ngage, registered e|ngage users can now order the following materials online:

  • VQ and NVQ handbooks
  • Candidate leaflets
  • CACHE Little Book of Qualifications

Find out more...


CACHE Formal Procedures


At CACHE, we regularly update our policies and procedures to adhere to legislation and developments in the education sector.

CACHE Complaints, Enquiries and Appeals flowchart
Appeal against an Assessment Result
Diversity Statement
Malpractice/ Maladministration Procedure


Good Practice Guide


This comprehensive guide concerns the application of reasonable adjustments and special consideration in vocational qualifications.

Good Practice Guide


Customer Service Charter


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