​FAQs

 

Q: What 
     Apprenticeships
     do you offer?

Full information on CACHE Apprenticeships is available in our dedicated Apprenticeship section
on the website, along with supporting information on Apprenticeships and Functional Skills on
cachezone.

Q: Are Functional 
     Skills relevant to
     Wales?
No. Functional Skills do not apply in Wales - Essential Skills are the Welsh version. SQA/CACHE
does not offer Essential Skills.

APPROVAL

 
Q: Can I offer
     Functional Skills
     as a stand-alone
     qualification via
     SQA?
Yes you can offer Functional Skills as a stand-alone qualification via SQA. 
Q: How do Centres
     get set up for
     SQA's online
     system, to
     register tests
     etc?
SQA's e-assessment system is called SOLAR. As part of the approval process for Functional Skills,
Centres will be sent a login direct from SQA to get access to SOLAR. Further information is available
 in the Functional Skills Handbook.
FUNDING   
Q: What are the
     LARA codes for
     SQA Functional
     Skills
(QRN 
     number)?
Full information is available here

REGISTRATION

 
Q: What is the
     accreditation end
     date for the
     Functional Skills
     qualifcation?
There is currently no accreditation end date for any of the Functional Skills qualifications. This date
will only be set if a qualification needs to be withdrawn.
Q: How does my
     Centre register
     for Functional
     Skills,
and how
     long after
     registration will
     learners appear
     on the SQA
     SOLAR system?
Centres registering on the Apprenticeship will receive an automatc confirmation of registration which
states: 'Where learners have been registered for Functional Skills, please allow a few days before
viewing your learner details on the SQA Solar system'.
ASSESSMENT  
Q: Where can I find
     information
     relating to the
     delivery of 
    
Functional Skills?
Please refer to the Functional Skills Handbook, which is also available on cachezone. Further
support materials are available on cachezone.
Q: Will SQA be
     offering on
     demand testing? 
Yes. From May 2013, Maths and English will be available on demand and ICT will be available every
 other month on demand. 
Q: Why has SQA
     changed to 
     month -long
     assessment
 
     windows? 
Our month-long assessment windows will allow you to schedule candidates over a wider range of
time, giving you more flexibility in your scheduling. 
Q: Is there a 
     change to 
     when the
     assessment 
     windows
open
     and close? 

No. The assessment windows will still open at 00:01 on the first date and close at 23:59 on the last
date. Please refer to the assessment schedule for notification of these dates. 

Q: Is there a change
     to when I
     schedule 
     candidates for
    
assessment? 
No, you should still schedule candidates no later than 5 working days before the start of the
assessment window. 
Q: When can
     candidates resit? 
Although candidates can technically be entered into the next available date to re-sit, we would advise
you to ensure that candidates receive the further training/guidance they need to make sure they are
ready to re-sit the assessment. Please refer to the section on preparing candidates for assessment 
on our website. 
Q: When will support
     be available? 
Technical support will continue to be available via the SOLAR helpdesk between 9am to 5pm
Monday to Friday, except public holidays. 

Q: Can a computer
     reader or a
     reader assist 
     candidates?

A computer reader or a reader will only be allowed where a candidate has a substantial impairment,
which affects his/her reading and reflects his/her normal way of working within the centre. 

Q: How do I submit
     results for
     internally
     assessed 
     components?

Centres will use SOLAR to submit results for internally assessed components. Centres will be
asked to confirm that candidates have successfully completed the internally assessed unit.

Please see the CACHE/SQA Functional Skills Handbook for further information.

Q: Will SQA be
     offering test
     papers in Welsh?

No. Functional Skills do not apply in Wales - Essential Skills are the Welsh version. SQA does not
offer Essential Skills.

Q: What is the SQA
     process for 
     Appeals?
For full information on the SQA Appeals process, please see the Functional Skills Handbook, where
 this is covered.
Q: What 
     qualifications will 
     be equivalent to
     Functional 
Skills
     so that my  
     learners do not
     need to take
    
Functional Skills?
Alternatives to Functional Skills are listed in the Transferable Skills section of the relevant
Apprenticeship Framework document. The relevant Apprenticeship Framework documents are
located on www.afo.sscalliance.org/frameworkslibrary/
RESULTS  
Q: What is the
     turnaround time
     for issuing 
     results?
Results for external assessments will be available to Centres on SQA Connect within four weeks of
the assessment window closing.
CERTIFICATION  
Q: Do learners have
     until the
     certification end
     date of the
     qualification in
     order to complete
     like other CACHE
     qualifications, or
     does SQA have
     their own cut off 
     date?
Learners will have until the accreditation end date (also referred to as the finish date) to complete
the qualification. There is no time frame from the point of registration in which the candidate is
required to complete and claim their certificates, as long as it is prior to the end date.

Q: When will  
     Centres receive 
     certificates?

SQA Functional Skills qualifications are certificated four weeks after the closure of the assessment 
window. For Functional Skills in English, the certificate will be issued once the candidate has
acheived a pass for all three components. 
Q: How will I receive
     my certificates? 
If a Centre claims certificates in cohort, you will receive one package containing the certificates,
addressed to your Centre. If a Centre claims individual certificates, you will receive individual
packets addressed to the learner, at your Centre's address. 
Q: Where will my
     certificates be 
     sent to?
Your certificate will be sent to the delivery address specified in the 'My Centre' area of cachezone,
which you can update as and when necessary.