Online Services


cachezone is our secure web portal that has been designed as a one stop qualification management site for your Centre.

By signing in you will have access to:

our QCF Learner Management database

our NQF Learner Management database (e|ngage*)

*A login for e|ngage can be created once you are logged into cachezone.

Click here to open PDF file of cachezone.

To find out more read our brief guide

Download PDF file






Accessing the Site

Once your Centre is approved, your cachezone Administrator will be able to sign up for a cachezone account.  We will check and approve your account.

Other members of staff can then sign up for an account, which will be approved by the cachezone Administrator at your Centre.

If you have forgotten either your cachezone or e|ngage password, please click on the Forgotten Password link on the related login pages. A new password will be sent to your email address.

If you are still experiencing problems logging in, please contact our Customer Support team on 0345 347 2123 or

Learner External Assessment

We provide external assessment through paper based and e-assessment formats. If a qualification has an external assessment component, this will be detailed within the qualification key facts.

NQF – Learner External Assessment


Paper based exam and submission entries can be managed through the NQF Learner database.  E-assessment tests can be scheduled and taken through the CATGlobal platform until 30th May.  From the beginning of June until the end of August, NQF tests will be offered on paper only. You will be able to book paper tests in the Exam Entry section of the NQF Learner database. From September, NQF tests will be offered as e-assessment tests through our new Surpass and SecureClient testing platform.

QCF – Learner External Assessment


Paper based exam and submission entries can be managed through the Learner External Assessment System.  Functional Skills tests can be taken through the SOLAR system, which is offered through our partner SQA.  We are currently building our QCF portfolio to offer e-assessment tests that can be scheduled and taken through the Surpass and SecureClient platform.